Inside ListReports: Meet Naveen!

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We’re delighted to introduce you to Naveen! He is one of the product experts here at ListReports, and he is dedicated to helping customers like you learn how ListReports can help transform your business.

Outside of the office, Naveen loves going to the gym — it’s like his second home! He also loves eating healthy, which for him comes down to weighing and measuring his food and eating lots of eggs.

Naveen’s dream home:

“My dream home would be overlooking a beach front with a strong modern and rustic decor. I’m all about a stunning great room with an open design and lots of sunshine coming into the home.”

What the team had to say about Naveen:

“Naveen is a friendly guy that can always put a smile on your face.” — Rod, Customer Success

“I don’t think there are many people out there that simply have so much joy and positivity but Naveen is one of them. His work ethic, positive attitude and huge biceps are always an inspiration. He can be juggling about a million things on this plate while doing burpees and still make time to listen and help you out no matter who you are. He’s just an amazing guy that I always feel very lucky to have at ListReports.” — Alyssa, Design

“Naveen has a strong desire and willingness to lead the team to massive success. His ability to accommodate, even when it is not easy or convenient, assures others of a continuing, enjoyable, and successful relationship.” — Jon, Customer Development

Want to be Naveen’s teammate? You’re in luck — we’re hiring.


Inside ListReports: Meet Naveen! was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Introducing Your Updated Dashboard

Have you logged in to your ListReports account lately? If so, you may have noticed that we’ve given your dashboard a facelift! Over the last few months we’ve been working diligently on updating our agent and lender dashboards so that they’re easier to use. Our goal was to create a simple, navigable experience that will empower you to get your work done more quickly and efficiently.

Less clutter, more clarity

We’ve streamlined the interface of your dashboard so that you’ll be able to more easily navigate our product. Structurally your dashboard is the same; we’ve merely simplified the design and color palette so that your primary action items (like creating a new ListReport) are highlighted and easier to find.

Activity Feed separated from Relationships

Activity Feed is now part of your primary dashboard navigation

Lenders and agents paired with Elite subscribers will notice that the Activity Feed tab has been separated from the Relationships section and now has its own dedicated page! When you log in to your dashboard you’ll be able to navigate to Activity Feed directly from the primary navigation menu.

Updated Resources

Resources is a great place to browse our frequently asked questions, learn more about product updates and new features, and sign up for hands-on experience with webinars. If you can’t find what you’re looking for in the Resources section, you can always contact one of our friendly customer support team members and they’d be happy to help you out.

Speaking of resources, check out our video below that highlights all of these updated dashboard features:

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We’re confident that this new dashboard design will help you to have a more delightful ListReports experience. Comment below and let us know what you think!


Introducing Your Updated Dashboard was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Inside ListReports: Meet Heidi

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Heidi, our Office Manager, is extraordinary. She embodies the most wonderful aspects of the ListReports culture. She is thoughtful, kind, helpful, and sweet. Her bright laughter fills our office, and her hard work and determination pushes all of us to succeed. The ListReports team can do their best work because Heidi has built such a strong foundation for us. She puts so much thought and care into her work, and we are delighted that she is our teammate.

“I dream of living in a ranch style home in Tuscany, Italy. Vineyards, lush trees, and rich views of the rolling hills of Montalcino surround the rustic brick home. I would have an infinity pool in the backyard and a nice entertainment area for large family gatherings. The home decor would be dark rustic reds, tans, and a hint of white linen. Every room would have an elaborate chandelier reflecting the unique character of each room. The dining room would have a large ranch style table to fit 20 people. The villa would have 5 bedrooms and a theater room for movie nights. The kitchen would have a butler area and a walk-in pantry for food storage and the most amazing dual refrigerator. Let’s not forget the wine cellar to hold all our prized collections of wines.”

Want to be Heidi’s teammate? You’re in luck — we’re hiring.


Inside ListReports: Meet Heidi was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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An agent’s role as an area expert

Be your area’s expert

We’re committed to agents. We believe that agents are instrumental in creating memorable home buying and selling experiences. We’ve written about the importance of agents in the past and have touched on the changing landscape of home buying. What we said in the past remains true: An agent brings great value to buyers by offering guidance when clients make the biggest financial decision of their lives. Agents play many roles in the home buying and selling experience, and one of the biggest parts they play is the role of an area expert.

What it means to be an area expert

An area expert is an agent that has advanced knowledge, insight, or experience with a specific area of home buying. It’s a common misconception that area experts are focused solely on home locations. Here are a few areas in which agents have gained expertise:

  • Education area experts focus on school districts and can provide insight on student performance, IEPs, quality of education, and special programs. Describing school transitions from elementary to middle school and high school can help establish an agent as an area expert in education.
  • Working with specific demographics, such as young families, first-time buyers, and millennials, is another area agents focus on to ensure that their recommendations and property searches target the particular needs of their clients. Young families may want to be closer to parks and recreational activities while younger populations may be drawn to places where there is a strong nightlife.
  • Specializing in working with a specific profession helps paint a picture for your clients and their unique needs. Medical professionals, for example, need extremely quiet environments where their sleep won’t be disrupted if they work unique shifts. Proximity to hospitals and traffic conditions are considerations that these area experts take into account when working with these professionals.

How to become an area expert

  • Spend time in targeted areas by engaging in daily activities, such as grocery shopping, scoping out the area on weekends, and driving through the neighborhoods on weekdays to understand traffic.
  • Select the right area by carving out a niche for yourself. Whether you’re interested in working with young families, investors, or people with specific needs (e.g. equine properties), having a specialty helps differentiate you from other agents in the area.
  • Talk to residents and buyers. The best way to understand an area, whether it’s a specific location or a broader area of home buying, is to speak with involved parties. Asking residents what it’s like to live and work in a city informs your ability to recommend areas to your buyers.
  • Set up text drips to get a feel for what’s happening in your area. With ListReports, you can get text drips for Recently Sold and Just Listed properties. Keeping on top of properties in your area means you’ll have advanced knowledge of prices and availability.

As an agent, you have a unique perspective and working knowledge that comes from years of observing trends, absorbing information, and listening to clients. Your expertise is valuable and can help someone find their dream home.

Take the first step to becoming an area expert by signing up for a FREE ListReports account.


An agent’s role as an area expert was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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We’re delighted by Harry Potter

Delightfulness is at the core of the ListReports culture. Whether we build amazing features or create fun videos, we enjoy finding ways to sprinkle a bit of magic in our work. We encourage our team to delight not only users but also each other.

A recent example of our commitment to delightfulness comes in the form of a ListReport inspired by a favorite book series. Wendy, our Art Director, read that 4 Privet Drive went up for sale and wished that we were big enough to have ListReports in the UK. Because how cool would it be to have a ListReport for 4 Privet Drive?

Denise, our Production Manager, Wessal, our COO, and Esther, our Lead Designer came together to create this:

Delivery by Pepe post
Wendy receives a letter

Pulling property photos and information from real estate websites and language from the book series, Denise created a ListReport for 4 Privet Drive to surprise Wendy.

4 Privet Drive promotional flyer

This small act of delightfulness put a smile on all our faces, and we’ve shared the property website with other Harry Potter fans. From the Gringotts lender information to the spell that unlocks the listing, this charming ListReport captures our culture and excitement about our mission: to make buying and selling a home a truly delightful experience.

Our love of Harry Potter flows throughout our company, and we use references as placeholders while we work on final designs for our users. While you see photos and information for Just Listed or Recently Sold listings, the ListReports team sees the following designs when building new features:

The Harry Potter references in prototypes, wireframes, and designs remind us of our commitment to create wonderful and memorable experiences for our users. The excitement the ListReports team would feel upon seeing Hogwarts for sale could match a client’s excitement of seeing their dream home for sale. Keeping these happy hypothetical thoughts in mind helps us figure out how we want to present data to our users. We know that these text alerts could contain someone’s dream home, so creating beautiful designs is one step to make buying and selling a home a truly delightful experience.


We’re delighted by Harry Potter was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Inside ListReports: Meet Adi

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We’re delighted to introduce you to Adi, one of our incredibly talented engineers!

Adi’s personality brightens up every room he enters. His wide smile, sharp wit, and happy humor are just a few reasons why we adore Adi. He has a kind of calmness and sturdiness that reminds us of a weathered lighthouse that’s always around to guide others. Whether he generously lends his knowledge to help a stranger learn programming or spends time preparing for a meeting, Adi is someone you can rely on and trust. He is dependable and friendly, and we’re pleased as punch that he’s our teammate.

Adi’s dream house is somewhere in the mountains, next to a stream where he can view the sunset every evening. He would like a modern, minimalist decor with open spaces, a backyard barbeque area, and a fireplace.

“Adi is a great technologist and problem solver. A better friend and a great advocate for our team.” — Duong, Engineering

“The guy’s a true mensch!” — Charlie, Growth

If you’d like to be Adi’s teammate — you’re in luck! We’re hiring.


Inside ListReports: Meet Adi was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Introducing photo selector!

Meet photo selector

We’re delighted to announce the release of photo selector, a much-anticipated feature. Photo selector gives you the ability to select and upload the top three photos for your marketing material when requesting a new ListReport or editing an existing one.

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Once you enter your listing address, the ListReports team gets to work finding property photos. If we find them, you can pick the ones you want to use or upload your own. The Photo Selection Tool is OPTIONAL, and the Production Team will happily find and arrange property photos on your behalf if you’d like a full-service experience. We made updating the photos on an existing report super simple by allowing you to make instant changes on the Edit Report Page.

We hope this feature makes your ListReports as pretty as a picture!

Delightfully,
Team ListReports

Request a picture perfect ListReport today!


Introducing photo selector! was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Inside ListReports: Meet Alyssa

We’re delighted to introduce you to Alyssa, our basic video intern! She’s the wizard behind our team profiles, tutorials, and product launch videos. Between her zingy one-liners and deadpan expressions, Alyssa is our most colorful teammate.

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“Olivia, my girlfriend, and I really love the area where we grew up, the Arroyo Grande area. It’s close to the beach, close to her family, and most importantly, close to our favorite Mexican and burger joints. I think in the future, after I am rich and famous and a huge deal within the film industry, that will be the place we end up settling down. I also think it would be a lot of fun to live in Inverness. Scotland’s national animal is a unicorn so why not live there, you know? Also, perhaps Paris. I feel like I could really get in touch with my inner tortured but extremely romantic writing persona.”

“I really want a large living room area with a huge TV. I’m not sure how rich and famous I’ll be at that point so there might be an indoor theatre in my home. I’ll keep you posted on that one. But a large TV is a must. I’m kind of scared of large houses so I’d like to not go too over the top with size. Also, I’m very forgetful so honestly I could get lost and never find my way out. I’d say semi-small and intimate are probably the best ways to describe my ideal home. I’d like to have a guest room for sure to have family visit. I’ve always really loved stairs so some stairs would be nice BUT the light switch HAS to be at the bottom of the stairs, I am not about that running-up-the-dark-stairwell-to-turn-the-light-on-at-the-top kind of life. No way. Oh! A large bookcase is a must as well. We enjoy reading and I’m sure Olivia’s not happy with my film books lying all over the floor constantly. To end this post in the most cheesy way possible, I’ll say the most important and delightful feature of my dream home would be Olivia. With her, any home will be my dream home. (Please keep the gagging and snickers to yourself. What can I say? I’m a hopeless romantic.)”

The ListReports team adores Alyssa and has this to say:

“I love Alyssa. Her sense of humor is on point, and I’m in awe of how she can hold such a straight face while delivering hilariously sarcastic one-liners. She’s got an incredible talent when it comes to shooting and editing, and I thoroughly enjoy watching her videos. My favorite thing about Alyssa? Her little chuckles. They’re the BEST.” — Wendy, Design

“She has a great sense of humor!” — Ajay, CEO

“Alyssa’s too cool for us, but she’s also an absolute sweetheart. If she was a thing, she would be a box of chocolates — you never know what you’re going to get. Sometimes it’s gross fruit-centered chocolate and sometimes it’s nutty, caramel-y goodness, but whatever it is, it’s always hilarious and delightful. Pro Tip: If you spot Alyssa in the wild, make sure your quips are on point or approach slowly with a pint of Americone Dream.” — Esther Yang, Design

“Tremendously talented director, DP, and editor” — Charlie, Growth

“Alyssa is hilarious and really talented. She loves the design team.” — Joanna, Design

“Alyssa is an immensely talented and creatively gifted director, videographer and editor. Don’t let her quiet demeanor fool you. Despite being among the youngest on the team, she comes across as extremely mature and experienced. She also has a knack for picking the best sound effects to make her videos delightfully entertaining. It’s so great to have her on the team.” — Amish, Engineering

“The word ‘intern’ hardly captures the quality of Alyssa’s work. She’s a rockstar with a bright, bright future. With ListReports, of course. :)” — Randy, Co-founder and Head of Design

“Alyssa is a great teammate and brings a lot to our team.” — Denise, Production

“She makes coming to work a joyful experience. She’s fun, interesting, and kind. I enjoy learning from her and hearing her unique perspective on the world. I admire Alyssa’s thoughtfulness, creativity, and passion — all of which inspire me. She has a great sense of humor, and her wit constantly stuns me and makes me laugh. I feel so fortunate that we met.” — Suri, Communications

“Shouldn’t we all just write how proud we are of her?” — Ryan, Product

If you’d like to be Alyssa’s teammate — you’re in luck! We’re hiring.


Inside ListReports: Meet Alyssa was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Introducing reusable sign riders!

Reusable sign riders have arrived!

We’re delighted to announce that reusable sign riders are here! You can now use one sign rider and one short code for all your listings. ListReports is the first company to use geolocation to pinpoint a buyer’s location to text them information about a listing. With our new reusable sign riders, you can create custom short codes. If you want to snag “Agent007” or “LstRprtLuv,” you better hurry! Once it’s gone, it’s gone for good.

Reusable sign riders are available to Elite lenders and their partnered agents. Agents, if you haven’t partnered with a lender yet, head to your dashboard and do it today — it’s FREE!

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You can choose and assign your own custom short code from your User Profile on the ListReports Dashboard. Once you choose a code, head over to the ListReports Shop to place an order for your new reusable sign rider.

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We hope you love your new reusable sign rider!

Delightfully,
Team ListReports

Sign up for a ListReports account today to take the first step in ordering a reusable sign rider.


Introducing reusable sign riders! was originally published in The ListReports Blog on Medium, where people are continuing the conversation by highlighting and responding to this story.

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What’s Ahead For Mortgage Rates This Week – September 26, 2016

Last week’s economic news was abundant with releases on home builder sentiment, housing starts, building permits, sales of previously owned homes. The Federal Open Market Committee of the Federal Reserve released its customary statement at the conclusion of its meeting; Fed Chair Janet Yellen also gave a press conference. Weekly readings on new jobless claims and mortgage rates were released as usual.

NAHB: Builder Sentiment Increases in September

Home builder confidence in housing market conditions increased in September according to the National Association of Home Builders Housing Market Index. Builder confidence rose five points to 65; analysts expected a reading of 60 based on August’s reading of 59. NAHB said that September’s reading was boosted by more “serious” buyers entering housing markets.

Components used to determine NAHB HMI readings were also higher. Builder confidence in current market conditions rose six points to 71; builder confidence in housing market conditions over the next six months rose by five points to 71. Builder confidence in buyer traffic in new housing developments rose four points to 48. Buyer traffic readings have not reached 50 since 2005; 50 is a neutral benchmark for NAHB HMI readings.

Home prices continue rising at a higher pace than wages; this is pressuring first-time and moderate income buyers out of the market. An ongoing shortage of available homes is pressing prices higher as demand increases. Analysts pay close attention to the NAHB HMI as building more new homes is a key factor in easing the shortage of homes for sale.

Housing Starts, Building Permits Lower

Commerce Department readings on housing starts and permits issued were lower for August Housing starts were lower in August at 1.142 million starts on a seasonally-adjusted annual pace. Analysts expected 1.182 million housing starts based on July’s reading of 1.212 million starts. Regional readings showed a dip in starts in the South. Severe flooding in Louisiana contributed to the lower reading for housing starts. August’s reading for housing starts was 5.80 percent lower than July’s reading and 0.90 percent lower than for July 2015.

Building permits issued were nearly flat in August; this was likely due to the prime building season winding down 1.139 million permits were issued as compared to 1.144 million permits issued in July. Single-family starts were six percent lower than for July and were 1.20 percent lower year-over-year.

Existing Home Sales Dip: High Demand, Low Supply Cited

Sales of pre-owned homes fell by 0.90 percent in August to a seasonally-adjusted annual rate of 5.33 million sales. Analysts expected a reading of 5.48 million sales; July’s reading for sales of pre-owned homes was 5.38 million sales.

Low inventory of available homes continues to impact housing markets as demand for homes increased and prices rose; the national average home price was $240,000 in August. Rising home prices continued to be driven by high demand and low supplies. These conditions also impacted first-time and moderate income home buyers who were pressured to keep up with rapidly rising home prices.

While mortgage rates remain relatively low, higher home prices and tight mortgage credit requirements remain obstacles for first-time buyers.

Mortgage Rates, Weekly Jobless Claims Lower

Freddie Mac reported lower mortgage rates last week. The average rate for a 30-year fixed rate mortgage fell by two basis points to 3.48 percent; the average rate for a15-year fixed rate mortgage fell on one basis point to 2.76 percent. The average rate for a 5/1 adjustable rate mortgage was lower by two basis points at 2.80 percent.

Analysts expected new jobless claims to remain flat at the prior week’s reading of 260,000 new claims, but 252,000 new claims were filed for the lowest reading since July. The four-week rolling average of new jobless claims fell by 22250 claims to 258,500. The four-week reading is considered a less volatile reading than week-to-week readings.

Federal Reserve: No Increase in Fed Rate

The Federal Open Market Committee said in its post-meeting statement that the target federal funds rate would not be raised. In a press conference given after the FOMC statement, Fed Chair Janet Yellen said that although the economy continued to improve, the Fed had concerns over the labor market and decided not to raise rates. Any increase in Federal Reserve rates triggers increases in consumer lending rates.

What’s Ahead

This week’s readings include Case-Shiller Home Price Indices, readings on new and pending home sales and weekly readings on mortgage rates and new jobless claims.

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