Snapchat Context Cards Open To Advertisers, Starting With Lionsgate’s Wonder

Marketers will now be able to use Snapchat’s place-based information Context Cards to connect image sharing platform’s to a Lens or Filter ad.

Snapchat’s Context Cards debuted last month. The feature helps Snapchat users learn location-related details about what they’re looking at within the app. The information is sourced from third–party app partners such as Foursquare, TripAdvisor, Michelin, and Goop, and represents the clearest way for brands that manage their online listings to get in front of the image sharing platform’s 173 million daily users.

Context Cards also offer connections to ride-hailing apps Uber and Lyft, as well as reservation platforms Open Table, Resy, and Bookatable to further make the online/offline link between the app and consumers in the real world.

Coming To A Snapchat Near You

Lionsgate is first marketer to use the Context Cards, which are available to Lens or Filter advertisers with no additional charge.  as their National Lens today will help drive traffic to a movie times site for their film Wonder, starring Julia Roberts and Owen Wilson and opening on Friday, Nov. 17.

The Context Cards encourages Snapchat users to swipe up and access more details from any friend’s Snap that features a Sponsored Lens or Filter.

Users will see a Context Card, which is a link to a brand’s chosen URL.

If tapped, the user is taken to that website (without leaving Snapchat). In the future, advertisers will be able to deep-link into their app, among other options. Users will see these only when viewing Snaps, not when creating or playing in the camera. Snapchat plans to rollout Context Cards to additional markets in early 2018.

Snapchat’s Context Card, which is attached to a Filter promoting the Lionsgate film Wonder, directs users to ticket sales — without leaving the app.

Snapping The Knowledge Graph

Snap’s creation of Context Cards reflects the broader desire of brands and consumers to assist real world activity with immediate information around Digital Presence, including a business’s or service’s address, hours of operation, reviews, social media profile, contact, and more.

As GeoMarketing’s Lauryn Chamberlain notes, “the Knowledge Graph was popularized by Google, which launched the Google Knowledge Graph back in 2012 in a bid to provide users with structured answers to their queries — not just blue links.”

In other words,  the Knowledge Graph ‘understands’ facts about places, people, and things, and it uses this information to give more relevant information to searchers, Chamberlain writes. This Google Knowledge Graph is usually what people are talking about when they use the term “knowledge graph” to refer to getting structured answers on the web that, through algorithms, become smarter over time.

As for Snap and Snapchat brands, using this kind of broad-based information could help improve engagement and ad performance on its platform. Over the past year, campaigns with a Lens or Filter drove a 16 point lift in ad awareness, 8 point lift in brand awareness, and 5 point lift in action intent on average, according Snapchat In-App polling powered by Nielsen Brand Effect.

In terms of the value of the Context Card itself, the additional real-estate to include info so Snapchatters can access greater detail about a product, business, film, game, item. Plus, it helps solve the problem of mobile’s narrow screen, relative to desktop.

As more users shift to mobile, addressing the space issue on mobile is paramount.

While this feature is not intended as a performance marketing tool (such as Snap Pixel), brands get additional metrics, including impressions on the Context Card and clickthroughs.

Once within the Context Cards for a specific location or venue, a user can then locate the restaurant on Snap Map, another feature introduced in this past summer that lets Snapchatters position themselves on a map of the world while displaying crowd-sourced images and videos shared from specific locations.

So for a retailer running a Lens or Filter ad highlighting a coupon can then employ the Context Card to let a consumer contact restaurant directly or make a reservation (if it’s available) via Open Table, Bookatable, or Resy, and even get an Uber or Lyft to take them there — all without leaving Snapchat.

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Snapchat’s Context Cards Extend Digital Presence Information From Outside Apps

The introduction of Snapchat’s Context Cards represent the clearest way for brands that manage their online listings to get in front of the image sharing platform’s 173 million daily users.

The company bills Context Cards as a “new way” for Snapchatters to learn about what they’re viewing via information from third–party app partners including Foursquare, TripAdvisor, Michelin, and Goop. Context Cards also offers connections to ride-hailing apps Uber and Lyft, as well as reservation platforms Open Table, Resy, and Bookatable.

Context Card in action: Using Snap’s own “Knowledge Graph” and tools like Snap Map, users can find information about places — and then make a reservation or hail a ride all without leaving the Snapchat app.

Context And Engagement

In a larger sense, Context Cards shows the expansion of the “Knowledge Graph” concept promoted by Google that aims to meet consumers’ demand for specific answers and information instead of a list of links from a search.

The Snapchat feature is similar to the mix of personalized news and place-based information that Google Now app users see via “smart cards.”

In the case of  Snapchat Context Cards, when a user sees an image of, say, a place that serves pancakes in a Snap, they can swipe up if that Snap says “More” at the bottom to see more information likes reviews about that business from partners like TripAdvisor or Foursquare, for example.

Once within the Context Cards for a specific location or venue, a user can then locate the restaurant on Snap Map, contact the restaurant directly or make a reservation (if it’s available) via Open Table, Bookatable, or Resy, and even get an Uber or Lyft to take them there — all without leaving Snapchat.

Snapchat Context Cards showcase location information and provide access to apps that will connect the user to a physical place.

It all adds up to the way Snapchat has gone from bewildering publishers, agencies, and brands as marketing partner two years ago to being an essential part of practically all major brands’ app engagement and Digital Presence Management by linking together places and related real-time information) to online/offline strategies.

No Ads, Only Organic Connection

The advent of Context Cards comes as other platforms seek ways of aligning with complementary apps. Two weeks ago, as an example, Walmart signed on to Button’s Marketplace, an app engagement and payments platform that connects matches mobile content with the ability to access related transactions without having to juggle multiple apps at once.

The Context Cards also follow the path set by previous Snap features like Geofilters, which initially allowed only users to add an image overlay telling friends their location,  and Snap Map, which debuted in June and lets Snapchatters position themselves on a map of the world while displaying crowd-sourced images and videos shared from specific locations.

Like Snap Map, ads will not appear within the Snaps found in Context at this time — that includes Snap Ads and Sponsored Creative Tools. In general, it’s worth noting that in the interest of preserving its unique user experience, ads still do not appear between Snaps in Search or Snap Map today either.

Location At The Center

The feature also puts a spotlight on the importance of location technology that Snap has relied on.

Foursquare is noted as a particular partner in Context Cards, thanks in part to its personalized discovery tools based on its location intelligence as well as its connection to a wide range of brands. But it’s not the only provider of geospatial information to Snap.

In addition to its purchase of online-to-offline attribution Placed this summer, Snap Map is also powered by navigation and geo-data visualization players Mapbox, OpenStreetMaps, and DigitalGlobe. On the advertising side, Snap also works with geo-data specialist Factual and location-based ad targeting and analytics provider GroundTruth.

Overall, Snap relies on a sophisticated combination of internal and external signals to determine relationships between venues and locations. Together with location intelligence from its partners, it been able to build a strong knowledge graph, the value and accuracy of which will continue to grow stronger.

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